Description

Session Description

We often see organizations presenting what they’ve done to address social drivers of health, highlighting the successes of their work and their partnerships. But we don’t often get to see how they did it. How did the partnership happen? What is required to successfully unite priorities, policies, and personalities? This workshop takes you behind the curtain of a partnership between two large organizations who have navigated challenges at the organizational and systems levels to advance work at the intersection of health and social care. The presenters will share how Lutheran Services in America and UnitedHealthcare ultimately came together from a place of shared values and shared commitments, to develop strategies across multiple lines of business and SDoH focus areas.

Session Takeaways

• Alignment on goals and values is the number one success factor
• Three factors that build trust in working relationships: 
  • Deliver on what you promise; 
  • Checks and balances on power dynamics; and 
  • Role of the people in the relationship
• Expectations - Balance of urgency and building at the speed of trust
• How did we work together to adjust